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codewave.asia

Privacy Policy — Codewave Asia

Last updated: 25 November 2025

Codewave Technologies Sdn Bdh (“Codewave,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://codewave.asia (the “Website”) or interact with us through forms, job applications, or other communication channels.


By using our Website, you agree to the practices described in this Privacy Policy.

1. Data Controller (Who We Are)

Legal entity: Codewave Technologies Sdn Bdh

Address: Athenee Tower, Unit 38, 23rd Floor, 63 Witthayu Rd, Lumpini, Pathumwan, Bangkok 10330, Thailand

Email: privacy@codewave.asia

We act as the “data controller” for personal data collected through this Website, meaning we decide how and why your data is processed.


2. Information We Collect

We collect information in two ways:

A) Information You Provide

When you fill out forms on our Website, we may collect:

  • Name

  • Email address

  • Phone number / WhatsApp (if provided)

  • Company name

  • Job title (if provided)

  • Project details, service needs, or message content

  • Any other information you voluntarily submit


Job Applications:

If you apply for a role via our careers/jobs form, we may also collect:

  • Resume/CV and supporting documents you upload

  • Work history, education, portfolio links, and related hiring information

We do not collect budget information through forms.


B) Information Collected Automatically (Cookies & Tracking)

When you browse the Website, we may automatically collect:

  • IP address

  • Device and browser type

  • Pages visited and time spent

  • Referring/exit pages

  • Approximate location (city/country)

  • Website performance and usage behavior

This data is collected using cookies and similar tracking technologies.


3. Cookies & Tracking Technologies

We use cookies and tracking tools to improve the Website, analyze traffic, and support marketing.

Tools we use

  • Google Analytics (traffic and usage analysis)

  • Google Tag Manager (manages tracking tags)

  • HubSpot (CRM, forms, marketing automation, visitor tracking)

  • Zoho (CRM, lead and customer management)

Types of cookies

  • Essential cookies: Required to operate the Website and basic functions.

  • Analytics cookies: Help us understand how visitors use our Website.

  • Marketing cookies: Help us measure campaigns and show relevant content.

  • Preference cookies: Remember your settings where applicable.

Your choices

You can manage cookies by:

  • Adjusting your browser settings to block or delete cookies

  • Using cookie controls on the site (if/when enabled)

Blocking cookies may affect some Website features.


4. How We Use Your Information

We process your personal data for the following purposes:

  1. To respond to your inquiry and communicate about your request.

  2. To provide services or prepare proposals, quotes, and agreements.

  3. To process job applications and evaluate candidates.

  4. To improve Website performance and user experience using analytics.

  5. To manage leads and customer relationships through HubSpot and Zoho.

  6. To send marketing or business updates where permitted (see Section 8).

  7. To protect security and prevent fraud and misuse.

  8. To comply with legal obligations.

5. Legal Bases for Processing

We rely on one or more of these legal bases depending on context and location:

  • Consent: For non-essential cookies and certain marketing.

  • Contractual necessity: To reply to you or deliver requested services.

  • Legitimate interests: To operate, improve, and grow our business, without overriding your rights.

  • Legal obligation: When required by law or regulation.

6. Data Sharing & Disclosure

We do not sell your personal data.

We may share data only with:

  • Service providers supporting Website operations and CRM (e.g., Google, HubSpot, Zoho, hosting providers).

  • Internal teams who need data to respond or provide services.

  • Professional advisors (legal/accounting) when required.

  • Authorities/regulators if obligated by law.

  • Business transfers (merger, acquisition, restructuring) where data is part of transferred assets.

All third parties are required to handle data securely and only for authorized purposes.


7. International Transfers

Some of our service providers (e.g., Google, HubSpot, Zoho) may store or process data outside Thailand or your home country. When this happens, we use appropriate safeguards, such as contract and security standards aligned with applicable privacy laws.


8. Marketing Communications

If you submit a form, we may sometimes send you business updates or relevant offers.

Important: You noted that there is no marketing opt-in checkbox yet.

Until an opt-in is implemented:

  • We will primarily contact you regarding your query.

  • Any marketing communication will be limited and relevant to your relationship with us.

  • You can always opt out.

Opt-out:

You may unsubscribe anytime by:

  • Clicking “unsubscribe” (if present), or

  • Emailing privacy@codewave.asia with your request.


9. Data Retention

We keep personal data only as long as needed for the purposes described.
Typical retention:
General inquiries/leads: up to 24 months after last interaction.
Customers/contracts: as required for business and legal compliance.
Job applications: up to 12 months after hiring decision unless legally required longer.

We may retain certain data longer if required by law or for dispute resolution.


10. Security Measures

We use reasonable technical and organizational security practices such as:

  • HTTPS encryption

  • Access restriction to personnel

  • Secure hosting and storage

  • Monitoring and updates

Still, no online system is 100% secure. We work hard to protect you but cannot guarantee absolute security.


11. Your Rights

Depending on your jurisdiction, you may have these rights:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Withdraw consent (for cookies/marketing)

  • Request portability

  • Restrict processing

To exercise any right, contact: privacy@codewave.asia

We may need to verify your identity before acting.


12. Children’s Privacy

Our Website is not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has submitted data, contact us and we will delete it.


13. Third-Party Links

The Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies directly.


14. Updates to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted here with a revised “Last updated” date. Continued use of the Website means you accept the updated policy.


15. Contact Us

For any privacy questions or requests:

Codewave Technologies Sdn Bdh

Athenee Tower, Unit 38, 23rd Floor, 63 Witthayu Rd, Lumpini, Pathumwan, Bangkok 10330, Thailand

Email: privacy@codewave.asia